PRIVACY POLICY

Last Updated: March 3, 2026

Beauty Avenue Skin Medispa (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://beauty-avenue.com.my/) and use our services in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Collection of Personal Data

We may collect personal identification information from you in a variety of ways, including when you visit our site, book an appointment, subscribe to our newsletter, or fill out a form. This may include:

  • Identity Data: Name, gender, NRIC/Passport number (if required for medical records).

  • Contact Data: Email address, phone number, and mailing address.

  • Health Data: Skin conditions, allergies, and medical history (collected during consultation to ensure treatment safety).

  • Technical Data: IP address, browser type, and usage patterns via cookies.

2. How We Use Your Information

We process your personal data for the following purposes:

  • To process and confirm your service appointments.

  • To provide personalized skin consultations and treatments.

  • To improve our website and customer service.

  • To send periodic emails or WhatsApp messages regarding promotions, VIP offers, or company updates (you may opt-out at any time).

  • To comply with legal and regulatory requirements in Malaysia.

3. Protection of Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and transaction data stored on our site.

4. Disclosure to Third Parties

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information (not linked to any personal identity) with our business partners or advertisers. We may use third-party service providers (such as email marketing platforms or booking systems) to help us operate our business, provided they agree to keep your information confidential.

5. Your Rights Under PDPA

Under the Malaysian PDPA, you have the following rights:

  • Right of Access: You may request a copy of the personal data we hold about you.

  • Right of Correction: You may request that we correct any inaccurate or incomplete data.

  • Right to Withdraw Consent: You may withdraw your consent for us to process your data for marketing purposes at any time.

6. Cookies

Our website may use “cookies” to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, though some parts of the site may not function properly.

7. Changes to This Privacy Policy

Beauty Avenue Medicspa Sdn Bhd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Data Protection Officer at: